Creatity requires the courage to let go of certainties.

Whoever owns the the voice of the customer owns the marketplace. 

The person who has created the best and strongest relationship who understand the need, wants, desires, hopes, fears of their talks to them and listens to them and markets to them well.. will own the marketplace.

John Spence

You have to win in the workplace before you win in the marketplace.

Most people endure in silence so sharing is a way to great success. Althea Charles

Shovel the pile while it's small! John Maxwell

If you give your team tasks not just with timelines but with a purpose, then you empower your team.

If you understand your senior commanders intent, then you can use your own initiative. (From the Military)

History will be fair to me because I intend to write it. Winston Churchill